Optimize your business processes for maximum efficiency and productivity with our Business Process Reengineering services. We analyze, redesign, and implement strategies to enhance your operational effectiveness.
Did you know that about 72% of all organizational problems are hidden in broken business processes? We often blame people for inefficiency and ineffective work when the culprit is broken and sub-optimal business processes. Get the best business reengineering services in Kenya at 365 Consulting Limited.
Entails a redesign of existing business operations to remove non-value-adding activities, improve quality and productivity and align processes to organization strategy and customer expectations. In simple terms, BPI is about finding and adoption new ways to do things better in your organization.
Entails radical rethinking and redesign of core business processes to achieve dramatic improvements in key performance indicators such as quality, cost service, speed and productivity. It largely involves starting with a clean slate and creating a new robust process that achieves the desired objectives.
Entails fundamentally changing the people, processes, systems and technology across an entire business or business unit to achieve measurable improvements in efficiency, effectiveness and customer satisfaction.
Identify and agree on processes in scope and scope of the review work
Identify relevant key stakeholders and their roles and responsibilities and hold initial discussions with then to understand expectations and elicit support
Obtain and review relevant inputs including; strategic plans, customer feedback, organization chart, ‘as is’ process documentation, process performance data, industry, competitor and other relevant business environment data, benchmarks, and other relevant inputs.
Interview relevant Subject Matter Experts (SMEs) to understand ‘as is’ process from their perspective and their suggestions for improvements
Perform relevant analysis such as data flow analysis, cost analysis, root cause analysis, cycle time analysis, sensitive analysis, risk analysis, workplace layout analysis, activity simulation, resource allocation analysis, motivation and reward analysis.
Conduct process review and improvement workshops with relevant stakeholders and come up with recommended process improvements
Make Process improvement recommendations to management and obtain feedback
Produce relevant outputs including; to be process maps, revised/updated policies, and procedures manuals, system requirements, implementation and change management plan and obtain relevant approvals.
Provide Implementation support as needed such as change communication, piloting, project management, staff training, monitoring and control
Put in place continuous improvement mechanisms, document lessons learned and perform relevant handovers.